Find quick answers to your questions below...
My Subscription
How do I change, suspend, or cancel my subscription plan?
How long is my commitment?
How often will I receive my meal plan?
What are my subscription plan options?
When will I be charged for my monthly order?
Food & Meal Plans
Can I re-freeze Olive's BFF blocks?
How do I build-a-meal for my child?
How is your food prepared?
How long can I keep Olive's BFF blocks frozen?
How many blocks should I feed my child?
Is your food GMO-Free?
Is your food organic?
My child has allergies. Can you accommodate my needs?
My child is picky. Can I select the dishes I receive?
Shop Olive's BFF
What comes in my monthly plan?
What should I do when my monthly plan arrives?
Order Status
Has my order shipped?
How do I change quantities or cancel an item in my order?
How do I track my order?
My order never arrived.
Packaging & Recycling
Are Olive's BFF trays microwave safe?
Do you use dry ice?
Is Olive's BFF packaging recyclable?
What are Olive's BFF trays made of?
What is the package insulation made of?
Why does Olive's BFF use custom trays?
My Account
How do I create an account?
How do I edit my account information?
I forgot my password.
Shipping & Returns
Am I eligible for free shipping?
Where do you ship?
What are my payment choices?
How much is my shipping?
What is the return policy?
Policies
Customer Satisfaction Guarantee
Privacy Policy
Security
Pricing & Billing
Do I have to pay sales tax?
I have a question on my charges.
I need a copy of my receipt/invoice.
When will my credit card be charged?
Buyer's Guide
How do I buy/redeem a gift certificate?
How do I find my product?
How do I use a coupon?
Additional Support
How do I contact you?